MEDICOSMOS U.S. services
Managed Healthcare Operations.
Inside Your Systems.
Referral coordination, post-discharge follow-through, and patient access—operated under your workflows, policies, and escalation rules.
Choose your workflow
Three service lines. One operating model.
Referral Coordination & Prior Authorization Support
When referrals or authorization tasks need follow-through.
- Referral intake
- Administrative documentation
- Authorization follow-up
- Scheduling and status
Transitional Care Support
When post-discharge tasks need clear next steps.
- Discharge information
- Agreed outreach tasks
- Follow-up scheduling
- Clinical exception routing
Patient Access Support
When scheduling, communication, and recall need consistent execution.
- Appointment coordination
- Administrative communication
- Recall outreach
- Visit readiness checks
Your systems. Our execution.
Clear ownership across the workflow.
Your organization retains clinical decisions and governance. MEDICOSMOS carries out the agreed administrative work and documents the next action.
Client systems & rules
Your workflows, policies and access.
MEDICOSMOS execution
Agreed tasks and follow-through.
Documented status & escalation
Track progress and route as needed.
Your team retains
- Clinical decisions
- Policies and priorities
- Exceptions requiring approval
MEDICOSMOS handles
- Agreed tasks
- Documentation and follow-through
- Routing to the right owner
Why managed delivery
Define the work—
not just the headcount.
Agree on scope, ownership, documentation, and review from the start.
Explore In-House vs Managed Services| Requirement | Defined together |
|---|---|
| Scope | Tasks, systems and boundaries. |
| Continuity | Documentation and handoffs. |
| Visibility | Status, exceptions and review. |
How we begin
Start with one defined workflow.
Review
Map queues, systems and handoffs.
Define
Agree scope, access, ownership and measures.
Operate & review
Document work, route exceptions and review progress.
Common questions
A clear scope before you start.
Can we use our existing systems?
We work inside your existing systems, following your defined rules and workflows, with access arrangements agreed during scoping.
Can we begin with one workflow?
Yes. Begin with one clearly defined operational problem, then review the model before expanding scope.
Who retains clinical responsibility?
Clinical decisions remain with your authorized team.
Let’s review your workflow
Where does work get stuck in your organization?
Tell us which queue, handoff, or follow-up process needs attention.
